[IFETS-DISCUSSION:3270] Performance Indicators

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Subject: [IFETS-DISCUSSION:3270] Performance Indicators
From: Brent Muirhead (bmuirhead@email.uophx.edu)
Date: Tue 23 Apr 2002 - 07:32:45 MEST


From: "Brent Muirhead" <bmuirhead@email.uophx.edu>
Subject: [IFETS-DISCUSSION:3270] Performance Indicators
Date: Tue, 23 Apr 2002 01:32:45 -0400

Greetings Mark!

An effective teacher will be able to create a friendly and intellectually
challenging class that has lively dialog and relevant assignments. My
research and professional experience in working online have affirmed the
following performance indicators (not an exhaustive list) that are often
found in good online facilitators.

Performance Indicators
The facilitator interacts on a regular basis with their online class.
Provides a detailed syllabus and weekly instructional updates on class work.
Messages are clearly written formatted properly and reflect appropriate
spelling & grammar.
Uses personal & professional examples to stimulate discussion.
Writes with good online tone (friendly, polite & professional).
Interacts effectively with a diversity of students and works with lurkers.
Responds to student questions in a timely (within 24 hours) and consistent
manner.
Demonstrates excitement/enthusiasm about the teaching and learning process.
Monitors student learning groups and encourages collaboration.
Builds upon student comments in a constructive way and uses creative prompts
when necessary (ex. posts additional questions to help sustain and energize
their dialog).
Keeps the class focused on discussion questions & assignments.
Provides timely and consistent feedback by carefully explaining grades and
offering specific, detailed and constructive comments on papers.

Reference

Muirhead, B. McAuliffe, J. & La Rue, M. (2001). Online Resource Page:
Using Technology to Enhance the Teaching and Learning Process. Educational
Technology & Society 4 (4). Available:
http://ifets.ieee.org/periodical/vol_4_2001/discuss_summary_august2001.html

Brent Muirhead D.Min., Ph.D.
Area Chair, MAED Curriculum & Technology
University of Phoenix Online
bmuirhead@email.uophx.edu

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